Privacy Policy

Amaya Dental Privacy Policy

Amaya Dental is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you contact us through our website or visit our dental offices.

1. Information We Collect

We may collect the following types of information when you use our contact form, schedule an appointment, or interact with our website:Personal Information: Name, email address, phone number, date of birth, address, and any other details you provide in forms or during your visit.

Health Information: Medical and dental history, treatment records, insurance information, and other health-related data necessary to provide dental care.

Non-Personal Information: Browser type, IP address, and information about how you interact with our website.

2. No Information Will Be Shared for Marketing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. How We Use Your Information

We use the information we collect for the following purposes:To provide dental care and treatment services.To respond to your inquiries and appointment requests.To process payments and insurance claims.To send appointment reminders and follow-up communications.To improve our website and patient experience.To communicate updates, offers, or other information relevant to your dental care.To comply with legal and regulatory requirements.

4. Sharing Your Information

We will not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:
Healthcare Operations: With other healthcare providers involved in your care, laboratories, or specialists when necessary for treatment.
Insurance Companies: To process claims and verify coverage for services rendered.
Service Providers: With trusted partners who assist in operating our website, processing payments, or delivering services.
Legal Obligations: When required by law or to protect our rights and safety.

5. HIPAA Compliance

As a healthcare provider, Amaya Dental complies with the Health Insurance Portability and Accountability Act (HIPAA). We maintain strict policies and procedures to protect your Protected Health Information (PHI). You have the right to receive a copy of our Notice of Privacy Practices, which provides detailed information about how we use and disclose your health information.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal and health information from unauthorized access, alteration, disclosure, or destruction. This includes secure electronic health records, encrypted communications, and staff training on privacy practices. However, no online transmission is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:Access the personal and health information we hold about you.Request corrections to your personal information.Request deletion of your personal information (subject to legal retention requirements).Opt-out of receiving marketing communications.Request restrictions on certain uses of your health information.Receive an accounting of disclosures of your health information.To exercise these rights, please contact us at info@amayadental.com

8. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies if desired.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies before submitting any personal information.

10. Retention of Information

We retain your personal and health information only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal and regulatory requirements for medical record retention. In Florida, dental records are typically retained for a minimum of seven years from the last date of treatment.

11. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Amaya Dental - Miami Office
815 NW 57 Ave. Suite 344
Miami, FL 33126
Phone: (305) 264-2711
Email: info@amayadental.com
Amaya Dental - Pembroke Pines Office
2231 N University Dr Suite A
Pembroke Pines, FL 33024
Phone: (954) 963-3383
Email: pembrokepines@amayadental.com

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